TRAVEL SISTER FAQ
Does Travel Sister provide ground transportation to and from our accommodations?
Will I need to exchange my currency before I leave?
Will wifi be available on our trip?
What is the pace and activity level of the trip? Do we have free time?
What should I pack?
Will I need a passport? What about a visa?
Is it safe to travel abroad?
International Travel Advisory
Is Travel Sister responsible for my belongings? What if I get injured?
How much does the trip cost? Are refunds permitted?
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Does Travel Sister provide ground transportation to and from our accommodations?
Local transportation to and from planned activities is included in our tours. Sometimes we will have a scheduled block of free time for you before or after planned activities in which case you can choose be transported to or from our hotel (we pay) or set out on your own (in which case you will be responsible for your own transportation). Airport transfers are not included but we are happy to assist you in making these arrangements based upon your needs and wishes.
Will I need to exchange my currency before I leave?
It’s always a good idea to have some local currency with you, as credit cards can charge high fees for international travel. Some banks offer currency exchange, and domestic and international exchange centers usually offer better rates than those at airports. We suggest checking with your bank or finding an exchange center near you before departing. Additionally, Travelex offers a great service for obtaining currency. You can order online (certain minimums apply) and either pickup your notes at a local Travelex location or for a flat fee of $9.99 have your currency delivered directly to your home. If you choose this option, we recommend ordering your notes a least two weeks in advance.
Will wifi be available on our trip?
You’d better not be checking work emails! Hopefully, you’re just looking to FaceTime with your loved ones. (Pets count!) Most of our travels occur in major metropolitan areas, so finding wi-fi provided by hotels, coffee shops, accommodations, and so on shouldn’t be a problem. If we’re traveling into a remote area with little to no connectivity, you’ll know well in advance.
What is the pace and activity level of the trip? Do we have free time?
All of our trips are active and include plenty of walking thanks to our on-the-go itineraries. There will be blocks of free-time for resting or exploring on your own, but be prepared to be on your feet! On that note...
What should I pack? Athletic gear? A ballgown? Help!
Ah, the perennial question. You’ll receive a full itinerary when you book your trip, so there won’t be any surprises. Travel Sister activities range from leisurely city strolls to scenic bike tours of rustic countrysides and nights out on the town, so you’ll want to pack for a range of activities — and a variety of weather! Good rules of thumb: pack plenty of light layers, bring at least one pair of comfortable walking shoes, and bring clothing that’s easy to mix and match. Scads of articles about packing for international travels abound on the internet, so get Googling!
Will I need a passport? What about a visa?
U.S. citizens traveling to any destination outside of the United States will be required to present a valid U.S. passport. Some countries require a visa for transit or entry, and this can be confirmed at https://www.visahq.com/. Any travel visas are based on the country of residency, and, if required, you must obtain your visa prior to leaving the U.S. Visit this website to see if you need a visa for your destination: https://cibtvisas.com/visa-quick-check.
Is it safe to travel abroad?
We understand your concern, and suggest reading the following International Travel Advisory to have the latest information on where you’ll be going, and steps you can take to help you feel confident in departing for your upcoming adventure!
International Travel Advisory
Traveler is responsible for ensuring they have all the proper documents for transit or entry. All names on documents must match the legal name on your photo I.D., and travel document information must match transportation tickets. Please check the State Department website at http://travel.state.gov for further information.
Immunizations may also be required. Please check the Centers for Disease Control and Prevention (CDC) website at http://wwwnc.cdc.gov/travel/destinations/list
Failure to comply with any of these regulations may result in denied boarding, denied entry, and/or government-imposed fines. If you are a citizen of another country, there may be additional requirements. Check with the nearest consulate or embassy of the destination you are traveling to and find out the entry requirements for non-U.S. citizens. Finally, U.S. Citizens should register all travels with the U.S. Embassy via the Smart Traveler Enrollment Program (STEP) at https://step.state.gov/step/.
Is Travel Sister responsible for my belongings? What if I get injured?
We put every imaginable effort into making sure you feel safe and secure during your travels with us. For complete details on what is and is not covered during your journey with Travel Sister, please read our Terms of Service and Liability Waiver.
How much does the trip cost? Are refunds permitted?
Travels are priced based on meals, accommodations, activities, and can vary by location. See each trip’s pricing page and our terms of service for all the details you need about prices, fees, deposits, and refunds.
